Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 804 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
2. 2.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
5. 5.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) name-calling (d) finding a middle way
6. 6.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
7. 7.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
8. 8.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
9. 9.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
10. 10.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
11. 11.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
12. 12.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
13. 13.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
14. 14.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
15. 15.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) using a calm voice (d) walking off in anger
16. 16.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
17. 17.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
18. 18.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) name-calling (d) finding a middle way
19. 19.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
20. 20.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
21. 21.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
23. 23.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 3 (c) step 1 (d) step 2
24. 24.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
25. 25.Which of these helps solve a conflict? (a) listening without blame (b) spreading gossip (c) name-calling (d) walking off in anger
26. 26.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
27. 27.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
28. 28.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
29. 29.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
30. 30.Which of these helps solve a conflict? (a) shouting back (b) apologising sincerely (c) name-calling (d) taking sides at once
31. 31.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
32. 32.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) bringing up old fights (d) apologising sincerely
33. 33.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) shouting back (d) saying “I feel…”
34. 34.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
36. 36.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
37. 37.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
38. 38.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
40. 40.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students