Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 807 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
2. 2.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
4. 4.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
5. 5.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
6. 6.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 4 (d) step 1
7. 7.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
8. 8.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
9. 9.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
10. 10.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
11. 11.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) bringing up old fights (d) taking sides at once
12. 12.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
13. 13.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
14. 14.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) apologising sincerely (d) name-calling
15. 15.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) focusing on the problem (d) walking off in anger
16. 16.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) taking sides at once (d) saying “I feel…”
17. 17.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 1 (d) step 3
18. 18.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) shouting back (d) using a calm voice
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
20. 20.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) saying “I feel…” (d) listening without blame
21. 21.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
22. 22.Which of these makes a conflict worse? (a) apologising sincerely (b) taking sides at once (c) saying “I feel…” (d) finding a middle way
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
24. 24.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
25. 25.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 3 (d) step 1
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
28. 28.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) saying “I feel…” (d) using a calm voice
29. 29.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) spreading gossip (d) finding a middle way
30. 30.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
31. 31.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
32. 32.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
33. 33.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) focusing on the problem (d) taking sides at once
34. 34.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) saying “I feel…” (d) name-calling
35. 35.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
36. 36.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
37. 37.True or false: “name-calling” makes a conflict worse. (a) False (b) True
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
39. 39.🔍 Which is the odd one out? (a) shouting back (b) apologising sincerely (c) taking sides at once (d) walking off in anger
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath

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