Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 809 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) listening without blame (d) walking off in anger
2. 2.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
3. 3.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
4. 4.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
5. 5.🔍 Which is the odd one out? (a) walking off in anger (b) finding a middle way (c) name-calling (d) shouting back
6. 6.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
7. 7.Which of these helps solve a conflict? (a) name-calling (b) focusing on the problem (c) taking sides at once (d) spreading gossip
8. 8.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) listening without blame (d) saying “I feel…”
9. 9.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 2 (d) step 3
10. 10.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
11. 11.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) walking off in anger (d) spreading gossip
12. 12.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
13. 13.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
14. 14.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
15. 15.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
16. 16.True or false: “name-calling” makes a conflict worse. (a) False (b) True
17. 17.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
18. 18.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
19. 19.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) shouting back (d) name-calling
20. 20.Which of these makes a conflict worse? (a) bringing up old fights (b) listening without blame (c) using a calm voice (d) apologising sincerely
21. 21.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 2 (d) step 4
22. 22.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) using a calm voice (d) shouting back
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
24. 24.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
25. 25.True or false: “shouting back” helps solve a conflict. (a) False (b) True
26. 26.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) bringing up old fights (d) walking off in anger
27. 27.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
28. 28.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
29. 29.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
30. 30.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) name-calling (d) saying “I feel…”
31. 31.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) saying “I feel…” (d) focusing on the problem
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
33. 33.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 1 (d) step 4
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) spreading gossip (c) focusing on the problem (d) apologising sincerely
35. 35.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) walking off in anger (d) focusing on the problem
36. 36.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 3 (d) step 4
37. 37.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
38. 38.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
39. 39.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) name-calling (d) saying “I feel…”
40. 40.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) shouting back (d) finding a middle way

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