Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 82 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
2. 2.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
4. 4.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) walking off in anger (d) using a calm voice
5. 5.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
6. 6.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 1 (d) step 3
7. 7.Which of these helps solve a conflict? (a) apologising sincerely (b) spreading gossip (c) shouting back (d) name-calling
8. 8.Which of these helps solve a conflict? (a) bringing up old fights (b) finding a middle way (c) walking off in anger (d) taking sides at once
9. 9.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) bringing up old fights (d) listening without blame
10. 10.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) using a calm voice (d) name-calling
11. 11.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
12. 12.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
13. 13.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 4 (d) step 1
14. 14.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) listening without blame (d) focusing on the problem
15. 15.Which of these makes a conflict worse? (a) taking sides at once (b) saying “I feel…” (c) apologising sincerely (d) listening without blame
16. 16.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
17. 17.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
18. 18.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) apologising sincerely (d) shouting back
19. 19.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
20. 20.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
21. 21.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
22. 22.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
23. 23.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
24. 24.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) name-calling (d) focusing on the problem
25. 25.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
26. 26.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) taking sides at once (d) listening without blame
27. 27.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
28. 28.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
29. 29.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) bringing up old fights (d) focusing on the problem
31. 31.Which of these makes a conflict worse? (a) listening without blame (b) bringing up old fights (c) using a calm voice (d) focusing on the problem
32. 32.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
34. 34.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to pick a winner (d) to find who to blame
35. 35.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) spreading gossip (d) saying “I feel…”
36. 36.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
37. 37.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
38. 38.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
39. 39.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
40. 40.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes

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