Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 820 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 1 (c) step 4 (d) step 2
2. 2.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
3. 3.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
4. 4.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
5. 5.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
6. 6.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) taking sides at once
8. 8.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
9. 9.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
10. 10.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) shouting back (d) saying “I feel…”
11. 11.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) listening without blame (d) finding a middle way
12. 12.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
13. 13.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) shouting back (d) apologising sincerely
14. 14.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) listening without blame (d) name-calling
15. 15.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
16. 16.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 2 (d) step 1
17. 17.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) focusing on the problem (d) taking sides at once
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
19. 19.Which of these makes a conflict worse? (a) apologising sincerely (b) spreading gossip (c) saying “I feel…” (d) focusing on the problem
20. 20.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 3 (d) step 4
21. 21.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
22. 22.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
23. 23.True or false: “shouting back” helps solve a conflict. (a) False (b) True
24. 24.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
25. 25.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) finding a middle way (d) walking off in anger
26. 26.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
27. 27.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
28. 28.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) taking sides at once (d) listening without blame
29. 29.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
30. 30.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
31. 31.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
32. 32.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
33. 33.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
34. 34.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) listening without blame (d) spreading gossip
35. 35.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
36. 36.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
37. 37.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) apologising sincerely (d) walking off in anger
38. 38.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
39. 39.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
40. 40.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students