Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 822 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 4 (d) step 3
2. 2.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 3 (d) step 2
3. 3.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
4. 4.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
5. 5.Which of these helps solve a conflict? (a) bringing up old fights (b) apologising sincerely (c) walking off in anger (d) shouting back
6. 6.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
7. 7.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
8. 8.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
9. 9.Which of these makes a conflict worse? (a) walking off in anger (b) apologising sincerely (c) using a calm voice (d) focusing on the problem
10. 10.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
11. 11.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 3 (d) step 4
13. 13.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
14. 14.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) spreading gossip (d) listening without blame
15. 15.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) listening without blame (d) taking sides at once
16. 16.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
17. 17.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
18. 18.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
19. 19.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
20. 20.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
21. 21.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
22. 22.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
23. 23.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) listening without blame (d) spreading gossip
24. 24.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
25. 25.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
27. 27.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
28. 28.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
29. 29.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) spreading gossip (d) apologising sincerely
30. 30.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) walking off in anger (d) using a calm voice
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
32. 32.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
33. 33.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
34. 34.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
36. 36.True or false: “name-calling” makes a conflict worse. (a) True (b) False
37. 37.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
38. 38.🔍 Which is the odd one out? (a) shouting back (b) apologising sincerely (c) listening without blame (d) focusing on the problem
39. 39.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) finding a middle way (d) name-calling
40. 40.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) taking sides at once (d) focusing on the problem

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students