Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 827 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) scrap the project (d) combine the best parts
2. 2.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
3. 3.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 1 (d) step 4
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
5. 5.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
6. 6.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
7. 7.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to find who to blame (d) to waste time
8. 8.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
9. 9.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) ignore them (d) take a vote at once
11. 11.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) finding a middle way (d) name-calling
12. 12.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
13. 13.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
14. 14.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 1 (c) step 2 (d) step 3
15. 15.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
16. 16.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
18. 18.Which of these makes a conflict worse? (a) name-calling (b) listening without blame (c) saying “I feel…” (d) apologising sincerely
19. 19.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) walking off in anger (d) saying “I feel…”
20. 20.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
21. 21.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 3 (d) step 2
22. 22.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
23. 23.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) bringing up old fights (d) apologising sincerely
24. 24.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
25. 25.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
26. 26.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
27. 27.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) focusing on the problem (d) shouting back
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
29. 29.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
30. 30.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) finding a middle way (d) shouting back
31. 31.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 2 (d) step 1
32. 32.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) using a calm voice (d) finding a middle way
33. 33.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
35. 35.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
36. 36.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
37. 37.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
38. 38.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
40. 40.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together

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