Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 830 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
2. 2.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
3. 3.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) shouting back (d) bringing up old fights
4. 4.True or false: “name-calling” helps solve a conflict. (a) True (b) False
5. 5.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 1 (d) step 3
6. 6.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
7. 7.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
8. 8.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 3 (d) step 1
9. 9.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
10. 10.Which of these helps solve a conflict? (a) using a calm voice (b) bringing up old fights (c) taking sides at once (d) walking off in anger
11. 11.Which of these makes a conflict worse? (a) apologising sincerely (b) walking off in anger (c) finding a middle way (d) focusing on the problem
12. 12.Which of these makes a conflict worse? (a) listening without blame (b) bringing up old fights (c) saying “I feel…” (d) finding a middle way
13. 13.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
15. 15.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
16. 16.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to waste time (d) to understand fully
17. 17.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
18. 18.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) taking sides at once (d) spreading gossip
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
20. 20.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
22. 22.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) listening without blame (d) spreading gossip
23. 23.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) apologising sincerely (d) name-calling
25. 25.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
26. 26.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
27. 27.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) shouting back (d) focusing on the problem
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
29. 29.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) shouting back (d) listening without blame
30. 30.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 4 (d) step 2
31. 31.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
32. 32.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
34. 34.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
35. 35.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) taking sides at once (d) listening without blame
36. 36.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
38. 38.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
39. 39.Which of these makes a conflict worse? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) using a calm voice
40. 40.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan

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