Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 835 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
2. 2.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
3. 3.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) finding a middle way (d) spreading gossip
4. 4.True or false: “shouting back” helps solve a conflict. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) listening without blame (d) finding a middle way
6. 6.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
7. 7.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) name-calling (d) spreading gossip
8. 8.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 2 (d) step 4
9. 9.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) focusing on the problem (d) taking sides at once
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
11. 11.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
12. 12.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 1 (d) step 3
14. 14.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
15. 15.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 3 (d) step 2
16. 16.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
17. 17.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
18. 18.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
19. 19.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
20. 20.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
21. 21.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
22. 22.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
23. 23.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) taking sides at once (d) walking off in anger
24. 24.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) saying “I feel…” (d) taking sides at once
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
26. 26.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) spreading gossip (d) listening without blame
27. 27.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) bringing up old fights
29. 29.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
30. 30.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
31. 31.Which of these helps solve a conflict? (a) using a calm voice (b) bringing up old fights (c) spreading gossip (d) name-calling
32. 32.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
33. 33.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
34. 34.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
35. 35.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
36. 36.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) bringing up old fights (d) using a calm voice
37. 37.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) saying “I feel…” (d) listening without blame
39. 39.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “You are always wrong.” (d) “Stop being silly!”
40. 40.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it

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