Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 842 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
2. 2.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 2 (d) step 4
3. 3.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
5. 5.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 1 (d) step 4
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
8. 8.Which of these helps solve a conflict? (a) focusing on the problem (b) shouting back (c) taking sides at once (d) bringing up old fights
9. 9.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) taking sides at once (d) saying “I feel…”
10. 10.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
11. 11.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
12. 12.Which of these makes a conflict worse? (a) focusing on the problem (b) walking off in anger (c) listening without blame (d) saying “I feel…”
13. 13.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
14. 14.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) finding a middle way (d) walking off in anger
16. 16.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
17. 17.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) using a calm voice (d) spreading gossip
18. 18.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
19. 19.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) bringing up old fights (d) shouting back
20. 20.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) apologising sincerely (d) walking off in anger
21. 21.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
22. 22.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
23. 23.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
25. 25.Which of these helps solve a conflict? (a) shouting back (b) apologising sincerely (c) walking off in anger (d) spreading gossip
26. 26.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) finding a middle way (d) shouting back
27. 27.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 4 (d) step 1
29. 29.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
30. 30.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
31. 31.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) using a calm voice (d) finding a middle way
33. 33.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) bringing up old fights (d) finding a middle way
34. 34.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) shouting back (d) focusing on the problem
35. 35.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) using a calm voice (d) bringing up old fights
36. 36.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
37. 37.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) listening without blame (d) finding a middle way
38. 38.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 3 (d) step 4
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) walking off in anger (d) listening without blame
40. 40.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) ignore them (d) take a vote at once

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students