Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 846 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
3. 3.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
4. 4.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) bringing up old fights (d) name-calling
5. 5.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
6. 6.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) taking sides at once (d) name-calling
7. 7.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
8. 8.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 1 (d) step 3
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
10. 10.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) bringing up old fights (d) focusing on the problem
11. 11.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
12. 12.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
13. 13.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) saying “I feel…” (d) apologising sincerely
14. 14.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) listening without blame (d) shouting back
16. 16.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) saying “I feel…” (d) walking off in anger
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
18. 18.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) focusing on the problem (d) apologising sincerely
19. 19.Which of these helps solve a conflict? (a) spreading gossip (b) saying “I feel…” (c) shouting back (d) walking off in anger
20. 20.Which of these helps solve a conflict? (a) listening without blame (b) name-calling (c) walking off in anger (d) shouting back
21. 21.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
22. 22.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 4 (d) step 3
23. 23.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
24. 24.True or false: “name-calling” helps solve a conflict. (a) True (b) False
25. 25.Which of these makes a conflict worse? (a) focusing on the problem (b) listening without blame (c) using a calm voice (d) bringing up old fights
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
27. 27.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
28. 28.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
29. 29.🔍 Which is the odd one out? (a) shouting back (b) apologising sincerely (c) saying “I feel…” (d) finding a middle way
30. 30.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
31. 31.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “Stop being silly!”
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) listening without blame (d) using a calm voice
33. 33.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
34. 34.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
35. 35.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
36. 36.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
37. 37.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) walking off in anger (d) bringing up old fights
39. 39.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes

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