Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 848 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
2. 2.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
4. 4.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
5. 5.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) listening without blame (d) taking sides at once
6. 6.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
7. 7.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
8. 8.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
9. 9.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
10. 10.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
11. 11.🔍 Which is the odd one out? (a) taking sides at once (b) listening without blame (c) bringing up old fights (d) walking off in anger
12. 12.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
13. 13.Which of these helps solve a conflict? (a) taking sides at once (b) apologising sincerely (c) shouting back (d) bringing up old fights
14. 14.Which of these makes a conflict worse? (a) spreading gossip (b) using a calm voice (c) focusing on the problem (d) finding a middle way
15. 15.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
16. 16.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) listening without blame (d) saying “I feel…”
17. 17.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
18. 18.True or false: “shouting back” helps solve a conflict. (a) False (b) True
19. 19.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) finding a middle way (d) name-calling
20. 20.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) apologising sincerely (d) shouting back
21. 21.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
22. 22.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) shouting back (d) name-calling
23. 23.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
24. 24.Which of these helps solve a conflict? (a) bringing up old fights (b) saying “I feel…” (c) walking off in anger (d) spreading gossip
25. 25.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 3 (d) step 2
26. 26.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
27. 27.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) the leader picks alone (d) use the louder one’s
28. 28.True or false: “name-calling” makes a conflict worse. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
30. 30.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
31. 31.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
32. 32.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) focusing on the problem (d) walking off in anger
33. 33.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
34. 34.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
35. 35.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) using a calm voice (d) focusing on the problem
36. 36.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) finding a middle way (d) bringing up old fights
37. 37.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) finding a middle way (d) name-calling
39. 39.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
40. 40.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight

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