Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 849 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) name-calling
2. 2.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
3. 3.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) walking off in anger (d) shouting back
4. 4.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) listening without blame (d) apologising sincerely
5. 5.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
6. 6.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
7. 7.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) using a calm voice (d) bringing up old fights
8. 8.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
9. 9.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
10. 10.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 4 (d) step 1
11. 11.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 1 (c) step 3 (d) step 2
12. 12.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
13. 13.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) focusing on the problem (d) using a calm voice
15. 15.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
17. 17.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
18. 18.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
19. 19.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
20. 20.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
21. 21.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) using a calm voice (d) finding a middle way
22. 22.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
23. 23.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
24. 24.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
25. 25.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
26. 26.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
27. 27.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
28. 28.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
30. 30.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) listening without blame (d) shouting back
31. 31.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
32. 32.Which of these makes a conflict worse? (a) apologising sincerely (b) taking sides at once (c) using a calm voice (d) finding a middle way
33. 33.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
34. 34.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
35. 35.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
36. 36.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) apologising sincerely (d) bringing up old fights
37. 37.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) focusing on the problem (d) shouting back
38. 38.Which of these helps solve a conflict? (a) spreading gossip (b) finding a middle way (c) bringing up old fights (d) shouting back
39. 39.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
40. 40.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it

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