Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 852 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
2. 2.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) bringing up old fights (d) finding a middle way
3. 3.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
5. 5.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 3 (d) step 2
6. 6.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
7. 7.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
8. 8.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) shouting back (d) using a calm voice
9. 9.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
10. 10.Which of these makes a conflict worse? (a) listening without blame (b) taking sides at once (c) using a calm voice (d) saying “I feel…”
11. 11.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
12. 12.Which of these makes a conflict worse? (a) apologising sincerely (b) name-calling (c) focusing on the problem (d) finding a middle way
13. 13.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) saying “I feel…” (d) using a calm voice
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
16. 16.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
18. 18.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
19. 19.True or false: “name-calling” makes a conflict worse. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
21. 21.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 1 (d) step 2
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
23. 23.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) finding a middle way (d) shouting back
24. 24.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
25. 25.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
26. 26.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
27. 27.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 1 (c) step 3 (d) step 2
29. 29.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
30. 30.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
32. 32.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) bringing up old fights (d) saying “I feel…”
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
34. 34.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
35. 35.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
36. 36.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
37. 37.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
38. 38.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
39. 39.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) using a calm voice (d) name-calling
40. 40.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) using a calm voice (d) shouting back

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