Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 853 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
2. 2.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) taking sides at once (d) walking off in anger
3. 3.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
4. 4.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
5. 5.True or false: “name-calling” helps solve a conflict. (a) True (b) False
6. 6.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
7. 7.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
8. 8.True or false: “shouting back” makes a conflict worse. (a) True (b) False
9. 9.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “Stop being silly!” (d) “You are always wrong.”
10. 10.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
11. 11.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
12. 12.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
13. 13.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
14. 14.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) focusing on the problem (d) shouting back
15. 15.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
16. 16.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 1 (d) step 4
17. 17.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
18. 18.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
19. 19.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
20. 20.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) using a calm voice (d) shouting back
21. 21.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
22. 22.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) name-calling (d) listening without blame
23. 23.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 4 (d) step 3
24. 24.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
25. 25.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
26. 26.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
27. 27.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) taking sides at once (d) apologising sincerely
29. 29.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
30. 30.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
31. 31.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
33. 33.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
34. 34.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) apologising sincerely (d) bringing up old fights
35. 35.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
36. 36.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
37. 37.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
38. 38.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
39. 39.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) saying “I feel…” (d) bringing up old fights
40. 40.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True

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