Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 858 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) apologising sincerely (d) saying “I feel…”
2. 2.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
3. 3.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
4. 4.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) taking sides at once (d) focusing on the problem
5. 5.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
6. 6.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) spreading gossip (d) finding a middle way
7. 7.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 1 (c) step 3 (d) step 4
8. 8.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) listening without blame (d) walking off in anger
9. 9.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
10. 10.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) finding a middle way (d) listening without blame
11. 11.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
12. 12.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
13. 13.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 2 (d) step 4
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
15. 15.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) spreading gossip (d) saying “I feel…”
16. 16.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
17. 17.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
20. 20.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
21. 21.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
22. 22.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) name-calling (d) shouting back
23. 23.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
24. 24.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 2 (d) step 4
25. 25.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
27. 27.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) finding a middle way (d) walking off in anger
28. 28.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
29. 29.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) using a calm voice (d) listening without blame
30. 30.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
31. 31.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
32. 32.Which of these helps solve a conflict? (a) saying “I feel…” (b) taking sides at once (c) bringing up old fights (d) walking off in anger
33. 33.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) apologising sincerely (d) shouting back
34. 34.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
35. 35.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 3 (d) step 2
36. 36.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) finding a middle way (d) name-calling
37. 37.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
38. 38.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
39. 39.Which of these makes a conflict worse? (a) walking off in anger (b) focusing on the problem (c) listening without blame (d) finding a middle way
40. 40.Which of these helps solve a conflict? (a) using a calm voice (b) shouting back (c) walking off in anger (d) taking sides at once

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