Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 861 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
2. 2.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
3. 3.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
4. 4.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) shouting back (d) walking off in anger
5. 5.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
6. 6.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) apologising sincerely (d) name-calling
7. 7.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) finding a middle way (d) name-calling
8. 8.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) walking off in anger (d) name-calling
9. 9.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
10. 10.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 1 (d) step 2
11. 11.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
12. 12.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) combine the best parts (d) scrap the project
13. 13.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
14. 14.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
15. 15.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 1 (d) step 4
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
17. 17.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) taking sides at once (d) walking off in anger
18. 18.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
19. 19.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
20. 20.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) saying “I feel…” (d) apologising sincerely
21. 21.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
22. 22.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
23. 23.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
24. 24.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) focusing on the problem (d) shouting back
25. 25.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) shouting back (d) listening without blame
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
27. 27.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
28. 28.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
29. 29.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 1 (d) step 4
30. 30.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
31. 31.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
32. 32.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
33. 33.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
34. 34.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
35. 35.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
36. 36.Which of these helps solve a conflict? (a) saying “I feel…” (b) shouting back (c) walking off in anger (d) bringing up old fights
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
38. 38.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
39. 39.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
40. 40.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse

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