Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 863 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
2. 2.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 2 (d) step 1
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
5. 5.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
6. 6.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
7. 7.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) apologising sincerely (d) walking off in anger
8. 8.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 4 (d) step 1
9. 9.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) saying “I feel…” (d) walking off in anger
10. 10.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) focusing on the problem (d) bringing up old fights
11. 11.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to understand fully (d) to find who to blame
12. 12.True or false: “name-calling” makes a conflict worse. (a) False (b) True
13. 13.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
14. 14.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
15. 15.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
16. 16.Which of these makes a conflict worse? (a) saying “I feel…” (b) bringing up old fights (c) apologising sincerely (d) using a calm voice
17. 17.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) spreading gossip (d) saying “I feel…”
18. 18.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) focusing on the problem (d) name-calling
19. 19.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) using a calm voice (d) shouting back
20. 20.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
21. 21.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
22. 22.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
23. 23.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
24. 24.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
25. 25.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) bringing up old fights (d) focusing on the problem
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
27. 27.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) spreading gossip (d) saying “I feel…”
28. 28.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) finding a middle way (d) walking off in anger
29. 29.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
30. 30.Which of these helps solve a conflict? (a) listening without blame (b) spreading gossip (c) bringing up old fights (d) shouting back
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
32. 32.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
33. 33.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
34. 34.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
35. 35.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
37. 37.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
39. 39.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) listening without blame (d) focusing on the problem
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it

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