Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 87 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) saying “I feel…” (d) shouting back
2. 2.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
3. 3.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) bringing up old fights (d) walking off in anger
4. 4.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) shouting back (d) using a calm voice
5. 5.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
6. 6.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) name-calling (d) focusing on the problem
8. 8.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) the leader picks alone (d) combine the best parts
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
10. 10.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
11. 11.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) name-calling (d) walking off in anger
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
13. 13.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) taking sides at once (d) listening without blame
14. 14.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
15. 15.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) bringing up old fights (d) focusing on the problem
16. 16.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) using a calm voice (d) walking off in anger
17. 17.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
18. 18.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) spreading gossip (d) listening without blame
19. 19.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
20. 20.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
21. 21.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) listening without blame (d) name-calling
22. 22.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
23. 23.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to waste time (d) to pick a winner
24. 24.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
25. 25.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
26. 26.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
27. 27.Which of these helps solve a conflict? (a) shouting back (b) using a calm voice (c) name-calling (d) spreading gossip
28. 28.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) taking sides at once (d) apologising sincerely
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
30. 30.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
31. 31.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
32. 32.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) listening without blame (d) shouting back
33. 33.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 3 (d) step 2
34. 34.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
35. 35.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) focusing on the problem (d) shouting back
36. 36.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 3 (d) step 2
37. 37.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
38. 38.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 3 (d) step 1
39. 39.Which of these makes a conflict worse? (a) finding a middle way (b) taking sides at once (c) focusing on the problem (d) apologising sincerely
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse

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