Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 871 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
3. 3.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) bringing up old fights (d) focusing on the problem
4. 4.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
5. 5.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) finding a middle way (d) spreading gossip
6. 6.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) shouting back (d) taking sides at once
7. 7.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
8. 8.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3
9. 9.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
10. 10.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
11. 11.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
12. 12.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
13. 13.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) saying “I feel…” (d) bringing up old fights
14. 14.Which of these helps solve a conflict? (a) listening without blame (b) walking off in anger (c) shouting back (d) name-calling
15. 15.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) listening without blame (d) bringing up old fights
16. 16.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
17. 17.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) using a calm voice (d) shouting back
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
20. 20.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
23. 23.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
24. 24.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
25. 25.True or false: “shouting back” makes a conflict worse. (a) False (b) True
26. 26.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
27. 27.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 3 (d) step 1
29. 29.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
30. 30.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) shouting back
31. 31.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) using a calm voice (d) saying “I feel…”
33. 33.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) saying “I feel…” (d) shouting back
34. 34.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) name-calling (d) apologising sincerely
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
36. 36.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) finding a middle way (d) using a calm voice
37. 37.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 2 (d) step 4
38. 38.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) using a calm voice (d) taking sides at once
39. 39.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
40. 40.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students