Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 874 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) name-calling (d) using a calm voice
2. 2.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
3. 3.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
4. 4.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) finding a middle way (d) saying “I feel…”
5. 5.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 4 (d) step 2
6. 6.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) taking sides at once (d) focusing on the problem
7. 7.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) finding a middle way (d) bringing up old fights
8. 8.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) name-calling (d) finding a middle way
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) combine the best parts (d) scrap the project
10. 10.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
11. 11.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
13. 13.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
14. 14.True or false: “name-calling” helps solve a conflict. (a) False (b) True
15. 15.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
16. 16.🔍 Which is the odd one out? (a) listening without blame (b) walking off in anger (c) name-calling (d) bringing up old fights
17. 17.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
18. 18.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
19. 19.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
20. 20.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
22. 22.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) name-calling (d) using a calm voice
24. 24.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
25. 25.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
26. 26.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) apologising sincerely (d) bringing up old fights
27. 27.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
29. 29.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
30. 30.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
31. 31.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
32. 32.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
33. 33.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
34. 34.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
35. 35.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
36. 36.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 3 (c) step 2 (d) step 1
37. 37.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) taking sides at once
38. 38.Which of these makes a conflict worse? (a) apologising sincerely (b) shouting back (c) listening without blame (d) saying “I feel…”
39. 39.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
40. 40.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students