Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 877 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
2. 2.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 3 (d) step 2
3. 3.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) saying “I feel…” (d) shouting back
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
5. 5.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
6. 6.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
7. 7.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
8. 8.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
9. 9.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) finding a middle way (d) walking off in anger
10. 10.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
11. 11.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) shouting back (d) spreading gossip
12. 12.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) saying “I feel…” (d) name-calling
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
15. 15.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 2 (d) step 3
16. 16.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
17. 17.True or false: “name-calling” helps solve a conflict. (a) True (b) False
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
19. 19.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) taking sides at once (d) apologising sincerely
20. 20.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
22. 22.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
23. 23.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) saying “I feel…” (d) spreading gossip
24. 24.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) saying “I feel…” (d) listening without blame
25. 25.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
26. 26.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
27. 27.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
28. 28.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) shouting back (d) name-calling
29. 29.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 3 (d) step 4
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
31. 31.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
32. 32.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
33. 33.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
34. 34.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
35. 35.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
36. 36.Which of these makes a conflict worse? (a) using a calm voice (b) name-calling (c) saying “I feel…” (d) apologising sincerely
37. 37.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) focusing on the problem (d) name-calling
38. 38.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
39. 39.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
40. 40.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4

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