Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 882 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) spreading gossip (d) walking off in anger
2. 2.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) taking sides at once (d) bringing up old fights
3. 3.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
4. 4.Which of these helps solve a conflict? (a) listening without blame (b) taking sides at once (c) name-calling (d) shouting back
5. 5.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) focusing on the problem (d) apologising sincerely
6. 6.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
7. 7.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
8. 8.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “I don’t care.”
9. 9.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
10. 10.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
11. 11.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
12. 12.Which of these makes a conflict worse? (a) shouting back (b) focusing on the problem (c) finding a middle way (d) listening without blame
13. 13.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
14. 14.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 3 (d) step 4
15. 15.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 3 (d) step 2
16. 16.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
17. 17.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
18. 18.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
19. 19.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) taking sides at once (d) using a calm voice
20. 20.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
21. 21.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) walking off in anger (d) name-calling
22. 22.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
23. 23.Which of these makes a conflict worse? (a) walking off in anger (b) saying “I feel…” (c) using a calm voice (d) listening without blame
24. 24.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
25. 25.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) finding a middle way (d) taking sides at once
26. 26.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
27. 27.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
28. 28.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
29. 29.Which of these makes a conflict worse? (a) apologising sincerely (b) spreading gossip (c) using a calm voice (d) focusing on the problem
30. 30.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
31. 31.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
32. 32.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1
33. 33.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
34. 34.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
35. 35.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) spreading gossip (d) walking off in anger
36. 36.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) apologising sincerely (d) saying “I feel…”
37. 37.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
38. 38.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) shouting back (d) bringing up old fights
39. 39.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
40. 40.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) focusing on the problem (d) name-calling

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