Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 883 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
2. 2.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “You are always wrong.”
3. 3.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
4. 4.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) walking off in anger (d) apologising sincerely
5. 5.True or false: “name-calling” makes a conflict worse. (a) True (b) False
6. 6.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
7. 7.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) shouting back (d) bringing up old fights
8. 8.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
9. 9.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) taking sides at once (d) walking off in anger
10. 10.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
11. 11.True or false: “shouting back” helps solve a conflict. (a) True (b) False
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
13. 13.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
14. 14.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 4 (d) step 2
15. 15.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 1 (d) step 3
16. 16.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) apologising sincerely (d) finding a middle way
17. 17.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 1 (d) step 2
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
20. 20.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 4 (d) step 1
21. 21.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
22. 22.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) bringing up old fights (d) taking sides at once
23. 23.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
24. 24.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
25. 25.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
27. 27.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
28. 28.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
29. 29.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) spreading gossip (d) saying “I feel…”
30. 30.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) using a calm voice (d) spreading gossip
31. 31.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 1 (d) step 4
32. 32.Which of these helps solve a conflict? (a) spreading gossip (b) finding a middle way (c) taking sides at once (d) shouting back
33. 33.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) shouting back (d) finding a middle way
34. 34.Which of these makes a conflict worse? (a) taking sides at once (b) focusing on the problem (c) using a calm voice (d) apologising sincerely
35. 35.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
36. 36.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
37. 37.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
38. 38.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
39. 39.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 1 (d) step 3
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse

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