Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 887 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
2. 2.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
3. 3.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with a winner and loser (d) with an agreed plan
4. 4.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) saying “I feel…” (d) taking sides at once
5. 5.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
6. 6.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) walking off in anger (d) shouting back
7. 7.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) spreading gossip (d) using a calm voice
9. 9.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 3 (d) step 4
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
11. 11.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
12. 12.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) shouting back
13. 13.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
14. 14.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
15. 15.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 3 (d) step 4
16. 16.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 3 (d) step 2
17. 17.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
18. 18.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
20. 20.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
21. 21.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
23. 23.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
24. 24.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) using a calm voice (d) finding a middle way
26. 26.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 3 (d) step 2
27. 27.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
29. 29.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
31. 31.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
32. 32.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) focusing on the problem (d) spreading gossip
33. 33.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
35. 35.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 3 (d) step 1
36. 36.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
37. 37.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
38. 38.Which of these makes a conflict worse? (a) focusing on the problem (b) spreading gossip (c) using a calm voice (d) finding a middle way
39. 39.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
40. 40.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True

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