Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 889 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) listening without blame (d) apologising sincerely
2. 2.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
3. 3.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) finding a middle way (d) shouting back
4. 4.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
5. 5.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) name-calling (d) listening without blame
6. 6.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
8. 8.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) shouting back (d) apologising sincerely
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
10. 10.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) apologising sincerely (d) taking sides at once
11. 11.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
12. 12.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 4 (d) step 2
13. 13.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) bringing up old fights (d) listening without blame
15. 15.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) focusing on the problem (d) taking sides at once
16. 16.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
18. 18.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
19. 19.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a winner and loser (d) with a fight
20. 20.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
21. 21.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
22. 22.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) walking off in anger (d) name-calling
23. 23.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 2 (d) step 1
24. 24.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) using a calm voice (d) bringing up old fights
25. 25.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
26. 26.True or false: “shouting back” makes a conflict worse. (a) True (b) False
27. 27.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 3 (d) step 2
28. 28.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
29. 29.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 1 (d) step 3
30. 30.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
31. 31.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
32. 32.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
33. 33.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
34. 34.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
35. 35.True or false: “name-calling” makes a conflict worse. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
37. 37.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
39. 39.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) finding a middle way (d) walking off in anger
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it

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