Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 89 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
2. 2.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
3. 3.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
4. 4.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
5. 5.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) focusing on the problem (d) taking sides at once
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
7. 7.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
8. 8.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) using a calm voice (d) spreading gossip
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
10. 10.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
11. 11.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
12. 12.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 2 (d) step 4
13. 13.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
14. 14.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) using a calm voice (d) bringing up old fights
15. 15.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) taking sides at once (d) apologising sincerely
16. 16.True or false: “name-calling” makes a conflict worse. (a) False (b) True
17. 17.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
18. 18.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
20. 20.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
21. 21.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) shouting back (d) saying “I feel…”
22. 22.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
23. 23.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
24. 24.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
25. 25.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
26. 26.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
27. 27.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
28. 28.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 3 (d) step 2
29. 29.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
30. 30.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
31. 31.Which of these helps solve a conflict? (a) name-calling (b) finding a middle way (c) taking sides at once (d) spreading gossip
32. 32.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) saying “I feel…” (d) taking sides at once
33. 33.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
34. 34.Which of these makes a conflict worse? (a) taking sides at once (b) focusing on the problem (c) saying “I feel…” (d) finding a middle way
35. 35.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) spreading gossip (d) walking off in anger
36. 36.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
37. 37.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) bringing up old fights (d) apologising sincerely
38. 38.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
39. 39.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
40. 40.True or false: “name-calling” helps solve a conflict. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students