Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 891 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) shouting back (d) finding a middle way
2. 2.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) apologising sincerely (d) focusing on the problem
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 2 (d) step 4
4. 4.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) name-calling (d) taking sides at once
5. 5.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) shouting back (d) walking off in anger
6. 6.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
7. 7.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) spreading gossip (d) shouting back
8. 8.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 1 (d) step 3
9. 9.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
10. 10.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 1 (d) step 2
11. 11.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
12. 12.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) walking off in anger (d) taking sides at once
13. 13.Which of these helps solve a conflict? (a) shouting back (b) focusing on the problem (c) spreading gossip (d) taking sides at once
14. 14.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
16. 16.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) listening without blame (d) bringing up old fights
17. 17.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) listening without blame (d) shouting back
18. 18.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
19. 19.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
20. 20.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
21. 21.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
23. 23.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
24. 24.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) name-calling (d) listening without blame
25. 25.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
26. 26.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) focusing on the problem (d) walking off in anger
28. 28.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
29. 29.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
30. 30.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
31. 31.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) name-calling (d) shouting back
32. 32.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) combine the best parts (d) scrap the project
33. 33.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
35. 35.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
36. 36.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
37. 37.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 2 (d) step 1
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
39. 39.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
40. 40.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) listening without blame (d) shouting back

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