Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 892 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
2. 2.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) listening without blame (d) shouting back
3. 3.Which of these helps solve a conflict? (a) name-calling (b) finding a middle way (c) walking off in anger (d) spreading gossip
4. 4.Which of these helps solve a conflict? (a) bringing up old fights (b) apologising sincerely (c) taking sides at once (d) name-calling
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
6. 6.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 3 (d) step 1
7. 7.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
8. 8.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) use the louder one’s (d) the leader picks alone
9. 9.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) bringing up old fights (d) listening without blame
10. 10.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
11. 11.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) taking sides at once (d) finding a middle way
12. 12.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) shouting back (d) focusing on the problem
13. 13.Which of these makes a conflict worse? (a) apologising sincerely (b) walking off in anger (c) focusing on the problem (d) finding a middle way
14. 14.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
15. 15.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
16. 16.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
17. 17.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
18. 18.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
19. 19.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
20. 20.Which of these helps solve a conflict? (a) name-calling (b) focusing on the problem (c) spreading gossip (d) bringing up old fights
21. 21.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
22. 22.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) saying “I feel…” (d) taking sides at once
23. 23.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
24. 24.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
25. 25.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) shouting back (d) saying “I feel…”
26. 26.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
27. 27.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
29. 29.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 3 (d) step 4
30. 30.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
31. 31.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
32. 32.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
33. 33.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
34. 34.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) apologising sincerely (d) taking sides at once
35. 35.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
36. 36.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
37. 37.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 1 (d) step 2
38. 38.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) finding a middle way (d) listening without blame
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) walking off in anger (d) using a calm voice
40. 40.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions

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