Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 893 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1
2. 2.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
3. 3.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
4. 4.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
5. 5.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
6. 6.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
7. 7.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
8. 8.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
9. 9.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
11. 11.Which of these helps solve a conflict? (a) bringing up old fights (b) listening without blame (c) shouting back (d) name-calling
12. 12.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 2 (c) step 3 (d) step 1
13. 13.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
14. 14.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 1 (d) step 2
15. 15.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) using a calm voice (d) saying “I feel…”
16. 16.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) taking sides at once (d) walking off in anger
18. 18.Which of these helps solve a conflict? (a) focusing on the problem (b) spreading gossip (c) shouting back (d) bringing up old fights
19. 19.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) using a calm voice (d) taking sides at once
20. 20.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 1 (d) step 4
21. 21.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
22. 22.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
23. 23.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
24. 24.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) focusing on the problem (d) using a calm voice
25. 25.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
26. 26.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
27. 27.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
28. 28.True or false: “shouting back” helps solve a conflict. (a) True (b) False
29. 29.Which of these makes a conflict worse? (a) focusing on the problem (b) taking sides at once (c) finding a middle way (d) apologising sincerely
30. 30.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
31. 31.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
32. 32.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) using a calm voice (d) saying “I feel…”
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
34. 34.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
35. 35.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
36. 36.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 2 (d) step 3
37. 37.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
38. 38.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
39. 39.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
40. 40.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students