Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 897 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) listening without blame (d) taking sides at once
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
3. 3.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) pick a winner fast (d) ignore them
5. 5.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
6. 6.True or false: “name-calling” helps solve a conflict. (a) False (b) True
7. 7.Which of these helps solve a conflict? (a) shouting back (b) focusing on the problem (c) name-calling (d) spreading gossip
8. 8.Which of these helps solve a conflict? (a) apologising sincerely (b) bringing up old fights (c) walking off in anger (d) spreading gossip
9. 9.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) finding a middle way (d) shouting back
10. 10.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) taking sides at once (d) saying “I feel…”
11. 11.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
12. 12.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
13. 13.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
14. 14.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
16. 16.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
17. 17.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
18. 18.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “Stop being silly!” (d) “You are always wrong.”
19. 19.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 4 (d) step 2
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
21. 21.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 3 (d) step 2
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) use the louder one’s (d) the leader picks alone
23. 23.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) taking sides at once (d) saying “I feel…”
24. 24.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) spreading gossip (d) bringing up old fights
25. 25.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
26. 26.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) finding a middle way (d) walking off in anger
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
28. 28.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
29. 29.Which of these helps solve a conflict? (a) finding a middle way (b) shouting back (c) spreading gossip (d) name-calling
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
31. 31.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
32. 32.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) name-calling (d) shouting back
33. 33.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
34. 34.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
35. 35.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
36. 36.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
37. 37.Which of these makes a conflict worse? (a) focusing on the problem (b) walking off in anger (c) saying “I feel…” (d) using a calm voice
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
39. 39.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
40. 40.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students