Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 906 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) spreading gossip (d) shouting back
2. 2.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
3. 3.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
4. 4.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
5. 5.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
6. 6.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
7. 7.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
8. 8.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
9. 9.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
10. 10.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
11. 11.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
12. 12.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) listening without blame (d) walking off in anger
13. 13.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) finding a middle way (d) taking sides at once
14. 14.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
16. 16.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) shouting back (d) taking sides at once
17. 17.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
18. 18.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
19. 19.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
20. 20.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) using a calm voice (d) shouting back
21. 21.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
22. 22.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
23. 23.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) walking off in anger (d) apologising sincerely
24. 24.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 4 (d) step 1
25. 25.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
26. 26.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
28. 28.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) listening without blame (d) finding a middle way
29. 29.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) shouting back (d) listening without blame
31. 31.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 3 (d) step 4
32. 32.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) shouting back (d) finding a middle way
33. 33.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
34. 34.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
35. 35.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
36. 36.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
37. 37.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
38. 38.🔍 Which is the odd one out? (a) spreading gossip (b) listening without blame (c) taking sides at once (d) bringing up old fights
39. 39.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
40. 40.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse

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