Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 907 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
2. 2.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) finding a middle way (d) taking sides at once
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
4. 4.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 1 (c) step 4 (d) step 3
5. 5.Which of these helps solve a conflict? (a) shouting back (b) listening without blame (c) bringing up old fights (d) name-calling
6. 6.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
7. 7.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
8. 8.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
9. 9.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) shouting back (d) saying “I feel…”
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) the leader picks alone (d) scrap the project
11. 11.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
12. 12.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) apologising sincerely (d) name-calling
13. 13.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
14. 14.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
15. 15.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
16. 16.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
17. 17.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
18. 18.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
19. 19.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
20. 20.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
21. 21.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) spreading gossip (d) focusing on the problem
22. 22.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
23. 23.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) taking sides at once (d) spreading gossip
24. 24.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
25. 25.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
26. 26.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
27. 27.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) using a calm voice (d) shouting back
29. 29.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) taking sides at once (d) bringing up old fights
31. 31.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
32. 32.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
33. 33.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
34. 34.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
35. 35.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) bringing up old fights (d) using a calm voice
36. 36.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
38. 38.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
40. 40.Which of these makes a conflict worse? (a) walking off in anger (b) finding a middle way (c) apologising sincerely (d) saying “I feel…”

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