Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 908 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
2. 2.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 1 (d) step 2
3. 3.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
5. 5.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) walking off in anger (d) listening without blame
6. 6.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
7. 7.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
8. 8.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
9. 9.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) using a calm voice (d) shouting back
10. 10.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 2 (d) step 1
11. 11.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) finding a middle way (d) spreading gossip
12. 12.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) walking off in anger (d) listening without blame
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
14. 14.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) apologising sincerely (d) walking off in anger
15. 15.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to understand fully (d) to waste time
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
17. 17.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
18. 18.True or false: “shouting back” makes a conflict worse. (a) True (b) False
19. 19.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) shouting back (d) apologising sincerely
21. 21.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) using a calm voice (d) listening without blame
22. 22.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) shouting back (d) walking off in anger
23. 23.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
24. 24.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) apologising sincerely (d) listening without blame
25. 25.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
26. 26.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 4 (d) step 3
27. 27.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) name-calling (d) spreading gossip
29. 29.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) saying “I feel…” (d) focusing on the problem
30. 30.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
31. 31.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
32. 32.True or false: “shouting back” helps solve a conflict. (a) True (b) False
33. 33.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 1 (d) step 4
34. 34.True or false: “name-calling” makes a conflict worse. (a) False (b) True
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
36. 36.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
37. 37.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
39. 39.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) taking sides at once (d) using a calm voice
40. 40.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students