Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 909 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
3. 3.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) taking sides at once (d) name-calling
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
5. 5.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
6. 6.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
7. 7.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
8. 8.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 4 (d) step 3
9. 9.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) shouting back (d) apologising sincerely
11. 11.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
12. 12.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
13. 13.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
14. 14.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) walking off in anger (d) bringing up old fights
15. 15.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
16. 16.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
17. 17.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
18. 18.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) bringing up old fights
19. 19.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) focusing on the problem (d) listening without blame
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
21. 21.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 4 (d) step 1
22. 22.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
23. 23.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) apologising sincerely (d) taking sides at once
24. 24.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
25. 25.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
27. 27.Which of these helps solve a conflict? (a) spreading gossip (b) focusing on the problem (c) taking sides at once (d) name-calling
28. 28.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
29. 29.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
30. 30.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) spreading gossip (d) listening without blame
31. 31.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
32. 32.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
33. 33.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
34. 34.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
35. 35.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
36. 36.Which of these makes a conflict worse? (a) name-calling (b) finding a middle way (c) using a calm voice (d) saying “I feel…”
37. 37.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) saying “I feel…” (d) shouting back
38. 38.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
39. 39.Which of these makes a conflict worse? (a) saying “I feel…” (b) walking off in anger (c) focusing on the problem (d) listening without blame
40. 40.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions

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