Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 91 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) bringing up old fights (b) focusing on the problem (c) walking off in anger (d) taking sides at once
2. 2.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) listening without blame (d) name-calling
3. 3.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) finding a middle way (d) bringing up old fights
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
5. 5.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) listening without blame (d) walking off in anger
6. 6.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) using a calm voice (d) walking off in anger
7. 7.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
8. 8.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
9. 9.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 1 (d) step 2
10. 10.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
11. 11.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
12. 12.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 2 (d) step 1
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
14. 14.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
15. 15.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
16. 16.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to understand fully (d) to waste time
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
18. 18.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
19. 19.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
20. 20.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
21. 21.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
22. 22.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
23. 23.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) taking sides at once (d) saying “I feel…”
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) saying “I feel…” (c) walking off in anger (d) bringing up old fights
25. 25.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) walking off in anger (d) using a calm voice
26. 26.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
27. 27.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
29. 29.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
30. 30.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
31. 31.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) spreading gossip
32. 32.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
34. 34.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
35. 35.Which of these makes a conflict worse? (a) taking sides at once (b) saying “I feel…” (c) focusing on the problem (d) using a calm voice
36. 36.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 2 (d) step 4
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
38. 38.True or false: “shouting back” helps solve a conflict. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
40. 40.True or false: “listening without blame” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students