Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 921 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) spreading gossip (d) saying “I feel…”
2. 2.True or false: “name-calling” makes a conflict worse. (a) False (b) True
3. 3.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
4. 4.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
5. 5.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
8. 8.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) bringing up old fights (d) name-calling
9. 9.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
10. 10.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
11. 11.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “Stop being silly!”
12. 12.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
13. 13.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) finding a middle way (d) listening without blame
15. 15.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) the leader picks alone (d) scrap the project
16. 16.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) spreading gossip (d) walking off in anger
17. 17.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) listening without blame (d) taking sides at once
18. 18.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
19. 19.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
20. 20.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
21. 21.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) saying “I feel…” (d) taking sides at once
22. 22.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 2 (d) step 4
23. 23.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) bringing up old fights (d) focusing on the problem
24. 24.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
25. 25.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
26. 26.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 4 (d) step 3
27. 27.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) saying “I feel…” (d) shouting back
28. 28.True or false: “name-calling” helps solve a conflict. (a) False (b) True
29. 29.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
30. 30.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) name-calling (d) using a calm voice
31. 31.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
32. 32.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
33. 33.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) spreading gossip (d) apologising sincerely
34. 34.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
35. 35.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
36. 36.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
37. 37.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
38. 38.True or false: “shouting back” makes a conflict worse. (a) True (b) False
39. 39.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
40. 40.Which of these makes a conflict worse? (a) finding a middle way (b) name-calling (c) focusing on the problem (d) using a calm voice

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students