Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 923 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) taking sides at once (d) focusing on the problem
2. 2.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
3. 3.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
4. 4.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
5. 5.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) focusing on the problem (d) shouting back
6. 6.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
7. 7.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
8. 8.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
9. 9.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 3 (d) step 1
10. 10.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
11. 11.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 3 (d) step 2
12. 12.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
13. 13.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) saying “I feel…” (d) shouting back
14. 14.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) apologising sincerely (d) name-calling
15. 15.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) shouting back (d) using a calm voice
16. 16.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 1 (d) step 3
17. 17.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
18. 18.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
19. 19.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) spreading gossip (d) saying “I feel…”
20. 20.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
21. 21.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
22. 22.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 3 (d) step 1
24. 24.True or false: “name-calling” helps solve a conflict. (a) False (b) True
25. 25.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 3 (d) step 2
26. 26.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
28. 28.Which of these makes a conflict worse? (a) walking off in anger (b) finding a middle way (c) saying “I feel…” (d) listening without blame
29. 29.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) walking off in anger (d) focusing on the problem
30. 30.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
31. 31.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
32. 32.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) taking sides at once (d) bringing up old fights
33. 33.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
34. 34.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) taking sides at once (d) shouting back
35. 35.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) finding a middle way (d) bringing up old fights
36. 36.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) listening without blame (d) name-calling
37. 37.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
38. 38.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
39. 39.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
40. 40.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) apologising sincerely (d) spreading gossip

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students