Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 925 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
2. 2.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
3. 3.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
4. 4.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) saying “I feel…” (d) spreading gossip
5. 5.True or false: “shouting back” helps solve a conflict. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) taking sides at once (d) focusing on the problem
7. 7.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
8. 8.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
9. 9.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) saying “I feel…” (d) shouting back
10. 10.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) finding a middle way (d) spreading gossip
11. 11.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
12. 12.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
13. 13.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) name-calling (d) listening without blame
14. 14.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) using a calm voice (d) spreading gossip
15. 15.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
16. 16.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
18. 18.True or false: “shouting back” makes a conflict worse. (a) True (b) False
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
20. 20.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with silence (d) with a fight
21. 21.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 2 (d) step 3
22. 22.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
23. 23.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) walking off in anger (d) bringing up old fights
24. 24.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
25. 25.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) listening without blame (d) walking off in anger
26. 26.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
27. 27.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) apologising sincerely (d) shouting back
28. 28.Which of these makes a conflict worse? (a) walking off in anger (b) listening without blame (c) using a calm voice (d) focusing on the problem
29. 29.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
30. 30.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
31. 31.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) spreading gossip (d) focusing on the problem
32. 32.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
33. 33.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
34. 34.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
35. 35.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2
36. 36.Which of these helps solve a conflict? (a) name-calling (b) listening without blame (c) taking sides at once (d) shouting back
37. 37.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “I don’t care.”
38. 38.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
40. 40.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) scrap the project (d) the leader picks alone

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