Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 929 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
2. 2.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
3. 3.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
4. 4.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
5. 5.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
6. 6.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) taking sides at once (d) bringing up old fights
7. 7.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) using a calm voice (d) taking sides at once
8. 8.🔍 Which is the odd one out? (a) spreading gossip (b) listening without blame (c) apologising sincerely (d) focusing on the problem
9. 9.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
10. 10.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
11. 11.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
12. 12.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) using a calm voice (d) finding a middle way
13. 13.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
14. 14.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
15. 15.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
16. 16.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
17. 17.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
19. 19.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
20. 20.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
21. 21.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) saying “I feel…” (d) taking sides at once
22. 22.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) taking sides at once (d) name-calling
23. 23.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
24. 24.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
25. 25.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
26. 26.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
27. 27.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
28. 28.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
29. 29.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) saying “I feel…” (d) taking sides at once
30. 30.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
32. 32.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 2 (d) step 3
33. 33.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
34. 34.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
35. 35.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) apologising sincerely (d) spreading gossip
36. 36.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) name-calling (d) focusing on the problem
37. 37.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
38. 38.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
39. 39.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
40. 40.Which of these makes a conflict worse? (a) walking off in anger (b) listening without blame (c) using a calm voice (d) saying “I feel…”

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students