Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 934 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) listening without blame (d) taking sides at once
3. 3.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) bringing up old fights (d) spreading gossip
5. 5.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
6. 6.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
7. 7.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
8. 8.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) scrap the project (d) combine the best parts
10. 10.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) focusing on the problem (d) finding a middle way
11. 11.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
12. 12.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) shouting back (d) focusing on the problem
13. 13.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
14. 14.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) using a calm voice (d) spreading gossip
15. 15.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
16. 16.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 3 (d) step 2
17. 17.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 3 (d) step 1
18. 18.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
20. 20.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
21. 21.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
22. 22.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 1 (d) step 2
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
25. 25.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) taking sides at once
26. 26.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) listening without blame (d) walking off in anger
27. 27.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
28. 28.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
29. 29.Which of these makes a conflict worse? (a) name-calling (b) focusing on the problem (c) using a calm voice (d) listening without blame
30. 30.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) apologising sincerely (d) shouting back
31. 31.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
32. 32.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
33. 33.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 2 (d) step 3
34. 34.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) walking off in anger (d) apologising sincerely
35. 35.Which of these helps solve a conflict? (a) bringing up old fights (b) using a calm voice (c) taking sides at once (d) spreading gossip
36. 36.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
38. 38.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) walking off in anger (d) focusing on the problem
39. 39.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
40. 40.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 1 (d) step 2

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students