Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 946 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
2. 2.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) shouting back (d) taking sides at once
3. 3.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
4. 4.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
5. 5.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
6. 6.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
7. 7.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
9. 9.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) name-calling (d) focusing on the problem
10. 10.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) using a calm voice (d) shouting back
11. 11.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
12. 12.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
13. 13.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) apologising sincerely (d) spreading gossip
14. 14.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
15. 15.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) using a calm voice (d) apologising sincerely
16. 16.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) focusing on the problem (d) using a calm voice
17. 17.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 4 (d) step 1
18. 18.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) bringing up old fights (d) apologising sincerely
19. 19.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
20. 20.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
21. 21.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) saying “I feel…” (d) shouting back
22. 22.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 4 (d) step 2
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
24. 24.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
25. 25.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
26. 26.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
27. 27.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
28. 28.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
29. 29.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
32. 32.True or false: “shouting back” helps solve a conflict. (a) True (b) False
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
34. 34.Which of these helps solve a conflict? (a) name-calling (b) using a calm voice (c) bringing up old fights (d) shouting back
35. 35.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
36. 36.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
37. 37.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 3 (d) step 1
38. 38.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) apologising sincerely (d) finding a middle way
40. 40.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 1 (d) step 2

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