Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 948 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
3. 3.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
4. 4.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 1 (d) step 2
5. 5.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) using a calm voice (d) name-calling
6. 6.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) saying “I feel…” (d) taking sides at once
7. 7.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
8. 8.True or false: “name-calling” makes a conflict worse. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) bringing up old fights (d) taking sides at once
10. 10.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
11. 11.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to waste time (d) to pick a winner
12. 12.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) spreading gossip (d) listening without blame
13. 13.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
14. 14.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
15. 15.Which of these helps solve a conflict? (a) listening without blame (b) taking sides at once (c) bringing up old fights (d) shouting back
16. 16.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
17. 17.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
18. 18.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
19. 19.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
20. 20.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
21. 21.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
22. 22.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) bringing up old fights (d) focusing on the problem
23. 23.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) saying “I feel…” (d) finding a middle way
24. 24.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
25. 25.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 1 (d) step 2
26. 26.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
27. 27.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
28. 28.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
29. 29.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
30. 30.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
32. 32.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
33. 33.Which of these helps solve a conflict? (a) walking off in anger (b) apologising sincerely (c) spreading gossip (d) bringing up old fights
34. 34.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
35. 35.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
36. 36.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
38. 38.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
39. 39.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options

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