Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 951 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) bringing up old fights (d) focusing on the problem
2. 2.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
3. 3.Which of these makes a conflict worse? (a) using a calm voice (b) taking sides at once (c) saying “I feel…” (d) listening without blame
4. 4.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with silence (d) with a winner and loser
5. 5.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
6. 6.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) scrap the project (d) combine the best parts
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) focusing on the problem (d) using a calm voice
8. 8.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
9. 9.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
10. 10.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) focusing on the problem (d) apologising sincerely
11. 11.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 3 (d) step 2
12. 12.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
13. 13.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) bringing up old fights (d) apologising sincerely
14. 14.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
15. 15.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 4 (d) step 2
16. 16.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) listening without blame (d) shouting back
17. 17.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
18. 18.True or false: “shouting back” helps solve a conflict. (a) True (b) False
19. 19.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
20. 20.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
22. 22.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 2 (d) step 1
23. 23.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) finding a middle way (d) saying “I feel…”
24. 24.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
25. 25.Which of these makes a conflict worse? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) finding a middle way
26. 26.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
27. 27.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
28. 28.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
29. 29.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
30. 30.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
31. 31.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
33. 33.True or false: “shouting back” makes a conflict worse. (a) True (b) False
34. 34.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
35. 35.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
36. 36.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
37. 37.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
39. 39.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
40. 40.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) shouting back (d) walking off in anger

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students