Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 953 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
3. 3.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
5. 5.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
6. 6.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
7. 7.Which of these makes a conflict worse? (a) shouting back (b) focusing on the problem (c) using a calm voice (d) saying “I feel…”
8. 8.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
9. 9.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
10. 10.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) name-calling (d) using a calm voice
11. 11.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) listening without blame (d) using a calm voice
12. 12.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
13. 13.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) using a calm voice (d) apologising sincerely
14. 14.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) using a calm voice (d) walking off in anger
15. 15.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
16. 16.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) name-calling (d) saying “I feel…”
17. 17.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
19. 19.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
20. 20.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
22. 22.True or false: “name-calling” helps solve a conflict. (a) False (b) True
23. 23.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
24. 24.True or false: “name-calling” makes a conflict worse. (a) False (b) True
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
26. 26.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
27. 27.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
28. 28.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) taking sides at once
29. 29.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
30. 30.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
31. 31.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
32. 32.Which of these makes a conflict worse? (a) focusing on the problem (b) name-calling (c) finding a middle way (d) using a calm voice
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 4 (d) step 1
34. 34.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
35. 35.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
36. 36.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
39. 39.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) name-calling (d) focusing on the problem
40. 40.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 3 (d) step 4

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