Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 955 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
3. 3.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) saying “I feel…” (d) finding a middle way
4. 4.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
5. 5.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
6. 6.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
7. 7.True or false: “shouting back” makes a conflict worse. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) finding a middle way (d) name-calling
9. 9.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) bringing up old fights (d) saying “I feel…”
10. 10.Which of these makes a conflict worse? (a) bringing up old fights (b) listening without blame (c) apologising sincerely (d) using a calm voice
11. 11.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
12. 12.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
13. 13.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
14. 14.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) saying “I feel…” (d) shouting back
15. 15.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) focusing on the problem (d) saying “I feel…”
16. 16.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
17. 17.True or false: “shouting back” helps solve a conflict. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
19. 19.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
21. 21.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
22. 22.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
23. 23.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) apologising sincerely (d) taking sides at once
24. 24.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
25. 25.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) spreading gossip (d) saying “I feel…”
26. 26.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
27. 27.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) focusing on the problem (d) shouting back
28. 28.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
29. 29.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
30. 30.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
31. 31.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
32. 32.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) walking off in anger (d) focusing on the problem
33. 33.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
34. 34.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
35. 35.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
36. 36.🔍 Which is the odd one out? (a) walking off in anger (b) finding a middle way (c) saying “I feel…” (d) using a calm voice
37. 37.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
38. 38.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) using a calm voice (d) focusing on the problem
39. 39.Which of these helps solve a conflict? (a) listening without blame (b) spreading gossip (c) taking sides at once (d) shouting back
40. 40.Which of these makes a conflict worse? (a) taking sides at once (b) listening without blame (c) apologising sincerely (d) saying “I feel…”

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