Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 957 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
2. 2.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
3. 3.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
4. 4.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with silence (d) with a fight
5. 5.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) focusing on the problem (d) shouting back
6. 6.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
7. 7.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
8. 8.True or false: “name-calling” helps solve a conflict. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) taking sides at once (d) using a calm voice
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
11. 11.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) spreading gossip (d) taking sides at once
12. 12.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
13. 13.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
14. 14.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) saying “I feel…”
15. 15.True or false: “name-calling” makes a conflict worse. (a) False (b) True
16. 16.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
17. 17.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
18. 18.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
19. 19.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
20. 20.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
21. 21.Which of these helps solve a conflict? (a) finding a middle way (b) bringing up old fights (c) walking off in anger (d) taking sides at once
22. 22.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
23. 23.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) taking sides at once (d) finding a middle way
24. 24.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
25. 25.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 1 (d) step 3
26. 26.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 1 (d) step 3
27. 27.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
29. 29.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
30. 30.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
31. 31.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
32. 32.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
34. 34.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
35. 35.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 3 (d) step 1
36. 36.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
37. 37.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
38. 38.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
39. 39.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) using a calm voice (d) shouting back
40. 40.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully

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