Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 96 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
2. 2.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) spreading gossip (d) saying “I feel…”
3. 3.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
5. 5.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) taking sides at once (d) focusing on the problem
6. 6.Which of these makes a conflict worse? (a) focusing on the problem (b) bringing up old fights (c) using a calm voice (d) finding a middle way
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) shouting back (d) listening without blame
8. 8.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) taking sides at once (d) apologising sincerely
9. 9.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 1 (d) step 3
10. 10.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to pick a winner (d) to understand fully
11. 11.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 3 (d) step 4
12. 12.Which of these makes a conflict worse? (a) shouting back (b) apologising sincerely (c) finding a middle way (d) focusing on the problem
13. 13.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
14. 14.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
15. 15.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
16. 16.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
17. 17.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 3 (d) step 2
18. 18.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
19. 19.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) shouting back (d) spreading gossip
20. 20.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
21. 21.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
22. 22.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) listening without blame (d) walking off in anger
23. 23.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
24. 24.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) saying “I feel…” (d) listening without blame
25. 25.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) walking off in anger (d) apologising sincerely
26. 26.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 3 (d) step 4
27. 27.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
28. 28.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) taking sides at once (d) name-calling
29. 29.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
30. 30.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 4 (d) step 2
31. 31.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) listening without blame (d) name-calling
32. 32.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
33. 33.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
34. 34.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
36. 36.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
37. 37.True or false: “shouting back” makes a conflict worse. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) finding a middle way (d) listening without blame
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
40. 40.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) using a calm voice

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students