Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 962 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 1 (d) step 3
2. 2.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) listening without blame (d) taking sides at once
3. 3.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
4. 4.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) focusing on the problem (d) listening without blame
5. 5.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
6. 6.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) name-calling (d) apologising sincerely
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
8. 8.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
9. 9.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
10. 10.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
11. 11.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 4 (d) step 3
12. 12.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
13. 13.🔍 Which is the odd one out? (a) spreading gossip (b) saying “I feel…” (c) bringing up old fights (d) shouting back
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
16. 16.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
17. 17.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) name-calling (d) bringing up old fights
18. 18.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) shouting back (d) focusing on the problem
19. 19.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) spreading gossip
20. 20.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
21. 21.Which of these makes a conflict worse? (a) shouting back (b) finding a middle way (c) focusing on the problem (d) listening without blame
22. 22.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
23. 23.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
24. 24.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
26. 26.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
27. 27.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
28. 28.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 2 (d) step 4
29. 29.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 2 (d) step 4
31. 31.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
32. 32.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
33. 33.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
35. 35.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
36. 36.Which of these helps solve a conflict? (a) saying “I feel…” (b) shouting back (c) spreading gossip (d) walking off in anger
37. 37.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
38. 38.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) name-calling (d) saying “I feel…”
39. 39.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) shouting back (d) using a calm voice
40. 40.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides

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