Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 965 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
2. 2.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2
3. 3.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) walking off in anger (d) name-calling
4. 4.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) bringing up old fights (d) saying “I feel…”
6. 6.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) name-calling (d) spreading gossip
7. 7.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) spreading gossip (d) name-calling
8. 8.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
9. 9.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
10. 10.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) apologising sincerely
11. 11.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
12. 12.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
13. 13.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) bringing up old fights (d) listening without blame
14. 14.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) spreading gossip (d) focusing on the problem
15. 15.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
16. 16.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
17. 17.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) using a calm voice (d) taking sides at once
18. 18.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
20. 20.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
21. 21.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) walking off in anger (d) using a calm voice
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
23. 23.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) using a calm voice (d) apologising sincerely
24. 24.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
25. 25.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
26. 26.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
27. 27.Which of these makes a conflict worse? (a) walking off in anger (b) focusing on the problem (c) saying “I feel…” (d) finding a middle way
28. 28.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) finding a middle way (d) name-calling
29. 29.True or false: “name-calling” helps solve a conflict. (a) True (b) False
30. 30.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) shouting back (d) taking sides at once
31. 31.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
32. 32.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
33. 33.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
34. 34.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
35. 35.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
36. 36.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
37. 37.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “I don’t care.”
38. 38.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 2 (c) step 3 (d) step 1
39. 39.True or false: “name-calling” makes a conflict worse. (a) False (b) True
40. 40.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1

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